Terms & conditions
Order and Shipping:
As soon as you have placed and paid for an order, we will send your order within 1 and 3 days, however when it comes to international orders you have to take in account a slightly longer delivery time.
All items are in stock and ready for delivery, unless otherwise indicated.
We charge for shipping within the Netherlands the standard Postage rate of € 6,95.
For orders outside the Netherlands, within the European Zone (Belgium, Denmark, Germany, France, Italy, Luxembourg, Austria, Spain, United Kingdom, Sweden) we charge the standard Postage rate of € 9,31.
Shippingcosts the rest of the world.
For orders we charge the standard Postage rate of € 24,-.
International shipments outside the European Union may be subject to customs and duty fees by their local government and will be the customers responsibility.
We accept the following payment methods:
- Bancontant/Mister Cash
- Money Transfer
All items presented on our website are in stock and ready for delivery. As soon as we have received your payment, your order will be shipped.
When choosing “Money Transfer” as your payment method, your order will be reserved for 7 days. The items will be put back into stock if we haven’t received a payment after 7 days. If there is a specific reason your payment is delayed, please let us know.
If you have any questions, please contact us by email at firstname.lastname@example.org or call us on +31(0)6-48753312
1633 EM Avenhorn
BTW nr.: NL131943741B04
Returns & Exchanges
If your not satisfied with your purchase you can always return the item(s) to us. However, there are a few conditions:
Customers must return items within 14 days of receiving their original order.
Any items returned to Warehouse Retro must be returned in their original state.
As soon as we have received the item(s), we will transfer the purchase amount to your account within 3 business days.
If you would like to exchange an item, please contact us beforehand by email at: email@example.com.
We don’t charge shipping fees exchanges; when exchanging for another item, shipping fees (once per order) are at Warehouse Retro’s expense. However, this only applies to shipping within the Netherlands. For international shipping we are compelled to charge the shipping fee.
The shipping fee outside The Netherlands is € 9,31
The costs of the return shipment are, both within and outside of the Netherlands, at the expense of the buyer and will take place at the risk of the buyer.
Only following consultation a return shipment is accepted after the 14 day approval period. Please note we cannot offer a refund in this situation.